Privacy Policy

Who we are

All About Towing Service (“we,” “us,” or “our”) is a local towing and recovery business based in Alexandria, LA. This website is operated for us by Acadiana Web Design. This policy describes how information may be collected and used when you visit www.allabouttowingservice.com or contact us by phone.

Information we collect

We may collect limited information in the following ways:

• Phone calls. When you call our dispatch line, we collect the information you choose to share so we can provide towing or recovery service (for example, your name, phone number, location, and vehicle details).
• Contact form (if used). If you submit a form on this site, we collect the fields you provide (such as name, email, phone, and message) to respond to your inquiry.
• Basic analytics. We may use privacy-conscious analytics that record page views, approximate location (city/region), device type, and referral source. We do not sell personal information.
• Technical logs. Our hosting provider may automatically log standard server data such as IP address, browser type, and request timestamps for security and reliability.

How we use information

We use information only to:

• Provide, schedule, and improve towing and recovery services
• Respond to customer inquiries and support requests
• Maintain website performance, security, and reliability
• Understand how the site is used at an aggregate level
• Comply with legal obligations when required

Sharing of information

We do not sell your personal information. We may share limited data with trusted service providers who help us operate the website or business systems (for example, hosting, analytics, or lead delivery), solely as needed to provide those services. We may also disclose information if required by law or to protect the rights, safety, or property of our customers, our team, or others.

Cookies and similar technologies

This site may use essential cookies or similar technologies required for basic operation, and may use analytics tools that set cookies or use local storage. You can control cookies through your browser settings. Blocking cookies may affect some site features.

Data retention

We keep customer and inquiry information only as long as needed to provide service, meet legal or insurance requirements, or resolve disputes. Website analytics and server logs are retained for limited operational periods.

Your choices

You may contact us to ask questions about this policy or request that we update or delete personal information we hold about you, subject to any legal retention obligations. Because we primarily do business by phone, the fastest way to reach us is by calling (318) 452-7262.

Children's privacy

This website is intended for adults seeking towing and recovery services. We do not knowingly collect personal information from children under 13.

Third-party links

Our site may link to third-party sites (for example, Google Maps, Google reviews, or Facebook). Those sites have their own privacy practices, and we are not responsible for their content or policies.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after updates means you accept the revised policy.

Contact

Questions about this Privacy Policy may be directed to:

All About Towing Service
6409 3rd St
Alexandria, LA 71302
Phone: (318) 452-7262

Website design and hosting support provided by Acadiana Web Design.