Good to know
The stuff people ask us most. Don't see your question? Just call — we're happy to walk you through it.
Do you offer 24/7 emergency service?
Yes. We're available 24 hours a day, 7 days a week — including weekends and holidays. When you're stranded, we're ready no matter the hour.
How quickly can you get to me?
In the Alexandria area we typically arrive within 30 minutes. Times vary with your exact location, traffic, and current call volume, but we always dispatch the nearest available truck.
What types of vehicles can you tow?
Cars, trucks, SUVs, vans and motorcycles. Our flatbed and wheel-lift trucks handle a wide range of vehicles. Have something unusual? Just ask — we'll let you know if we can help.
Do you work with insurance companies?
Yes — we work with most major insurance companies. Just let us know your coverage when you call and we'll take it from there.
What should I do while I wait?
Stay safe. If you can, move to the shoulder or a parking lot and turn on your hazard lights. On a busy road — especially at night — stay inside your vehicle. We'll call when we're close.
Do you tow vehicles after accidents?
Absolutely. We handle accident recovery regularly and coordinate with law enforcement and insurance to safely remove vehicles from accident scenes.
What forms of payment do you accept?
We accept cash, all major credit cards, and debit cards. Payment is due at the time of service.
Still have
questions?
Our team is happy to help. Give us a call and we'll answer anything you need.